Joe JelasicDirector of IT Services

Joe is the Director of IT Services at React Mortgage. With a passion for technology and customer service, Joe believes in a customer-centric business model that prioritizes transparency and education. He leverages his technical expertise to streamline and enhance the lending process, ensuring it is both efficient and user-friendly.

During his tenure, Joe has implemented several key initiatives that have significantly improved the company’s operations and customer satisfaction. Under his leadership, React Mortgage’s online application processing time was reduced by 40%, resulting in a quicker and more efficient experience for borrowers.

His achievements extend to enhancing the overall digital infrastructure at React Mortgage. By upgrading the company’s cybersecurity measures and implementing robust data protection protocols, Joe has ensured a 99.9% system uptime and zero data breaches over the past three years.

Through his leadership, Joe fosters a culture of integrity and trust, ensuring that every borrower feels valued and supported throughout their home financing journey. His efforts have not only elevated React Mortgage’s technological capabilities but have also cemented its reputation as a trusted, customer-focused lender in the industry.